Chat Support

How to Reach a Real Human 24/7

Our in-app chat is available 24/7. Follow the 3 quick steps below to get connected with a real person.

Pro tip: If you need a human right away, type Talk to Human after you click Ask Question.
1
Click the “Get Help” button

In your REA dashboard, click the Get Help button in the bottom-right corner.

Step 1: Click the Get Help button in the bottom-right corner
2
Click “Ask Question”

This opens the support flow so you can send your request the right way.

Step 2: Click Ask Question
3
Type “Talk to Human”

In the message box, type Talk to Human to connect with a real person 24/7.

Step 3: Type "Talk to Human" to reach a real person
What should I include in my message?
Share what you’re trying to do, what you expected to happen, what happened instead, and include any screenshots/links. The more context you provide, the faster we can help.
When should I book a call instead?
If your issue is blocking you from moving forward, or you’d rather screenshare and solve it in one shot, book a support call.